The BASIS of SAP

SAP’s SME Solutions – A Guide to the Product Portfolio

I recently came across an interesting article on SAP’s SME Solutions – A Guide to the Product Portfolio. It breaks down the four SAP products for SME products by size, functionality, industry coverage, deployment options and cost of ownership.

The most important point the post makes is that there exists a range of SMEs, and that a one-size software solution does not fit all. This leads to some further points worth noting.

The smaller the SME, the less likely they are to adopt complex technology. While there is movement to Linux and open source ERPs (because of the TCO perceptions), when they do get into technology, they tend to select Microsoft platforms (e.g. .Net, SQL Server).

Because of TCO concerns, the smaller SMEs were the first to adopt software as a service (SaaS), and that model continues to gain traction within the SME market. The implication is that any SME strategy must include a SaaS strategy.

Given that its a blog post, the article does a good job of detailing the four SAP products that resulted from the new SME Strategy, albeit at a high-level view. While it won’t answer all your questions, it will give you a good starting point, especially about costs and appropriate products, for your conversation with SAP or your implementation partner,

SAP career paths for BASIS or Netweaver Technical consultants ?

Now, I may be biased, but I had to start off with this quote from Jon Reed

Before I get to the videos, I want to say that Basis is one of the most neglected areas in terms of SAP career content. Even on SDN, there are way more conversations and forums on development than Basis. This is too bad, as the Basis/NetWeaver Admin role is a vital one to most projects.

No one else is managing your career or your future. If you want more control and choice over where you work and what you do, I recommend you read Jon Reed’s latest career advice and career trends. Jon is an SAP Mentor and his name is probably familiar to you already through his SCN blogs and ASUG and Sapphire presentations. He’s got about 15 years experience in analyzing the SAP career market, and he has worked in SAP recruitment. This all adds up to someone who knows what the SAP job market is looking for, and what makes some candidates more marketable than others.

The white papers Jon created are

• SAP Career Outlook 2010 – Part One: Creating a Winning SAP Skills Strategy for 2010, and
• SAP Career Outlook 2010 – Part Two: Beyond the Social Networking Hype: Achieving SAP Career Visibility

You can also access the white paper on Jon Reed’s website.

However, one thing you will notice is that these particular whitepapers emphasise the functional and developer career paths; there is not much reference to the BASIS or Netweaver Technical Consultant career path. Jon identified this himself in another post, this time on his web site, What is the SAP Career Path for Basis Administrators – NetWeaver Engineers?. He has taken a presentation on the career path for Basis-NetWeaver prosby SAP Mentor Tony de Thomasis of Australia Post (based in part on Jon’s earlier work referred to above) and taped four commentary tracks through Tony’s Prezi slides.

…. just resting on our laurels isn’t going to cut it in this economy – “stronger measures” are required. Part four gave me a chance to share my views on the content as a whole, and why it’s so important to find an SAP career path that combines skills marketability with a passionate, or even soulful, angle.

I used to say I was in BASIS (which is why this blog was called basissap.com). However, many people seem to see this as being restricted to R3 ABAP Administration, with perhaps some particular combination of OS and DBMS skills. Nowadays, regardless of the platform your SAP system(s) run on, BASIS Administrators / Netweaver Engineers need knowledge of their site’s OS / DBMS combination, good windows server administration skills (for managing your TREX, and possibly EP, systems), maxdb knowledge (for your SRM system), etc etc.

With all these skill requirement, possibly including other duties as well (depending on the size of your environment), how do you avoid being jack of all trades and master of none ?

For your own sake, you pick two (maybe three) Core Skills in BASIS or Netweaver and become the local guru in those. This provides security of employment; in other words, you know enough about the SAP core to be valuable to both your current employer, and future employers.

Pick another couple of areas that interest you, but aren’t crucial to your organisation (at least, not yet). Jon refers to these as Edge Skills. They should be skills that are on the horizon, either within the SAP ecosystem, or your organisation. These are the skills that will make you employable in the future.

But what about all the other areas ? In one of my previous incarnations, I was an MVS Systems Programmer. The most important thing I learnt was how to use the manuals (they weren’t online when I started). A key part of this was my own notes – Knowing where to find the official answer or process isn’t always enough, you need to get it working, and sometimes you only perform the process once every couple of years or so, and it is difficult to remember exactly how it works from time to time.

Keeping records of what works and what doesn’t work, especially in relation to your own environment, gives you an edge on those who don’t, and of course, it is nice to know what the real process is (as opposed to what the books say !!).

A word of advice here; do not horde your documentation or knowledge –

• its hard to get moved to the exciting new project if you’re irreplaceable, and
• after all, you’re getting paid to support and help.

It also identifies you as someone who will help, who will answer questions about (or can find out) what really works.

Another way of finding out stuff is experimenting with your own system; an SAP preview system, or one of the New Community Developer Systems. These systems, well removed from the semi production status of the ‘real’ Development and Testing systems, provide scope for you to experiment and develop ideas into implementable services. This identifies you as someone who can bring real value to the SAP Environment, the IT organisation, and your employer in general.

SAP Spool issue – affects all Releases

SAP have detected a problem in the spool area which affects all customers in the world regardless of the SAP release and any support package level.

As soon as the retention time of a spool request exceeds 2009/12/31 a wrong date 2100/01/01 is entered during creation of the spool request. As a consequence these spool requests will not be deleted anymore from the spool reorg jobs. Using the default retention period this affects all spool requests on each SAP system in the world created since 2009/12/23.

OSS Note 1422843 already contains the correction instructions and the relevant kernel patches for 3.1 –> 46B (one patch) and 46c –> 7.xx (another patch). There’s nothing for anyone (unfortunate enough to be) running any of the original 2.x systems yet.

It is a little ironic – An old friend and I were discussing Y2K and all that in a general “what were you doing ten years ago ?” manner on New Years Eve. Should I tell her that SAP had a Y2K+10 ?

Impact of Satyam Fraud on outsourcing

Dennnis Howlett has covered the implications for PWC (the auditor) in the Satyam fraud . However, I have included his list of links if you want a quick background :

• Satyam Shares Plunge on Scandal
• Satyam chairman resigns amid accounting scandal
• Computer Head Admits to Faking Profits
• Fraud revelations hit Indian computer company
• Satyam accounting scandal could be ‘India’s Enron’
• Fraud revelations hit Indian computer giant

However, what are the implications for the Indian outsourcing industry, SAP in particular. Satyam, like all other outsourcing companies, lives and dies by the quality of its people. Right, now those people are thinking they should move on, before they’re laid off. Satyam’s customers know this and will be getting nervous. If they’re smart, and the logistics make sense, they may even be looking to hire the Satyam people direct.

From Satyam’s perspective, this makes an already difficult position almost untenable. Some people consider that Satyam is unsaleable in its current condition. If it does get sold, expect them to be snapped up at fire sale prices.

More immeadiately, what contingency plans do existing Satyam customers have in place ? Is this an opportunity, in the US and Europe at least, for more familiar names to claw back some business ? IBM, Accenture and CSC all have the cost saving benefits of a global workforce, but also have the perceived benefit of a ‘local’ name.

But what does this mean for the Indian outsourcing industry in general ? My experience is that, even before this episode, customers need far better levels of oversight over both their vendors financial robustness, and the processes governing work quality.

Questions will be asked about the ability of the ultimate provider of services to deliver according to SLAs (both financial and quality), and what is being done by the outsourcer and / or the ultimate provider to enforce financial and QA criteria, given the attention now being focused on this area.

As India’s Enron unfolds, more questions will arise.